Refund policy


Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns

  • You can request a return within 14 days of receiving your order.
  • Items must be unused, in their original condition, and with all original packaging included.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Customized or personalized products
  • Used or damaged items caused by the customer

Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within a few business days.

Exchanges

  • If you received a defective, damaged, or incorrect item, we can offer a replacement or exchange depending on availability.

Shipping Costs

  • Shipping fees are non-refundable unless the return is due to our mistake or a damaged product.

Need Assistance?

If you need help with a return or refund request, please contact us and we’ll be happy to assist you.