Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase.
Returns
- You can request a return within 14 days of receiving your order.
- Items must be unused, in their original condition, and with all original packaging included.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Customized or personalized products
- Used or damaged items caused by the customer
Refunds
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within a few business days.
Exchanges
- If you received a defective, damaged, or incorrect item, we can offer a replacement or exchange depending on availability.
Shipping Costs
- Shipping fees are non-refundable unless the return is due to our mistake or a damaged product.
Need Assistance?
If you need help with a return or refund request, please contact us and we’ll be happy to assist you.